DC BET, your data and how we look after it

The details you hand us are there to let you bet safely, and nothing more. This page lays out, in plain terms, what we hold, why we ask for it, how we keep it secure and the say you have over it. We would rather set this out clearly than bury it in small print, because knowing how your information is handled is part of trusting where you play.

The information we hold

The data falls into a few groups. First, what you give us: the details from sign-up and from messages to support, including documents used to confirm your identity. Second, what comes from using your account: deposits, bets and withdrawal requests. Third, technical information gathered as you browse, such as your IP address and the device and browser you use, which helps the site run and keeps it secure.

Why we ask for it

Each piece has a job to do, and we do not collect beyond it:

to run your account, your bets and the cashier;
to confirm identity and age and meet our anti-money-laundering duties;
to keep the service safe and head off fraud or unauthorised access;
to deal with your support requests;
to send service messages and, with your agreement, any marketing.

Some of it, verification data above all, is simply necessary: without it we cannot complete sensitive steps such as a withdrawal.

Keeping your data safe

We apply technical and organisational measures to protect your information: encrypted connections, access restricted to those who actually need it, and retention no longer than the purpose and the law call for. No system is flawless, but we guard your data as carefully as we guard the cashier, since each relies on the other holding firm.

We do not sell your information. We pass it on only to those who help us run the service, such as our platform and payment providers and the partners who carry out checks, and to authorities when the law requires. In every case we share only what that purpose needs, and we hold anyone working with us to the same standard of care.

How long it stays with us

We keep data no longer than needed. While your account is open we hold it to run the service; once it closes we retain only what we must, such as records tied to financial and anti-money-laundering rules, for the period set by law. After that, information is deleted or anonymised so it can no longer be traced back to you.

The control you keep

Your account is yours, and so is a say over your data. You can ask to see what we hold, have it corrected or updated, limit how it is used or request its deletion, within the limits of the duties we are bound by. To use these rights, just contact us; if you remain unhappy, you may raise it with the data protection authority that applies to you.

Under-18s and cookies

The service is strictly for adults aged 18 and over, and we do not knowingly collect children’s data. For how the site uses cookies, see our cookie policy. With questions about your information, use contact us; to understand the brand, read about us or return to the home page.